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Human Services Management

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BS Degree – Code #2153

BS Degree - Accelerated - 3 year - Code #2603

Dr. Jill Priest Amati, Department Chair and Program Coordinator
Email address: amatijp@alfredstate.edu

The US Bureau of Labor Statistics expects demand for bachelor-prepared human services professionals to grow faster than average through the next decade, especially in rural areas that already face a significant shortage of human services professionals.

The baccalaureate degree (BS) program in human services management will prepare you as a generalist who can work with clients in a wide range of human services agencies and also can employ sound management practices. This interdisciplinary program will not only instruct you on how to offer direct service to clients, but also how to build a strong foundation in the basics of program management and supervision. The program requires you to take lower- and upper-level courses in the human services and additional courses in management, accounting, and leadership.

Advantages

  • Internship opportunities are available. See details below.
  • Graduate-level programs exist in areas including human services, human services administration, social work, social work administration, business administration, and non-profit public administration.
  • An accelerated three-year option exists for highly motivated and academically talented students.

Program Student Learning Outcomes

  • Apply critical thinking skills in the context of professional practices.
  • Perform the basic operations of personal computer use and employ basic research techniques to locate, evaluate, and synthesize information from a variety of sources.
  • Communicate effectively and appropriately in oral and written forms.
  • Apply a core set of management skills in human resources, finance, operations, and leadership.
  • Apply a core set of generalist practice skills in planning, implementing, and evaluating client interventions.
  • Adhere to professional ethical standards and value diversity in all areas of practice, including the supervised field practicum, academic experiences, and community involvement.
  • Analyze and design intervention strategies to improve social policies impacting client systems at individual, organizational, and community levels.
  • Construct a professional portfolio to prepare for employment or graduate study.

Future Educational Opportunities

Graduate-level programs in areas including human services, human services administration, social work, social work administration, business administration, and non-profit public administration.

Occupational Opportunities

  • Case, program, or residential manager
  • Human services supervisor
  • Aftercare coordinator
  • Quality assurance specialist
  • Outreach coordinator
  • Grants management and organizational development specialist
  • Program planner

Employment Statistics

Employment and continuing education rate of 100 percent – 78 percent are employed; 22 percent continued their education.

The US Bureau of Labor Statistics expects demand for bachelor-prepared human services professionals to grow faster than average through the next decade, especially in rural areas that already face a significant shortage of human services professionals.

Related Programs

Internship Opportunities

In Field Practicum (HUSR 5314) students complete 400 hours of a management-focused internship. Internship opportunities exist with a number of local and regional human services agencies including, but not limited to, ACCORD Corp., Adelphoi Behavioral Sciences, Alfred Montessori School, Allegany County ARC, Allegany County Department of Health, Allegany County Department of Social Services, Allegany County Office for the Aging, Allegany Rehabilitation Associates, Inc., Catholic Charities, Hillside Children's Services, Hornell Area Concern for Youth, St. James Mercy Healthcare, Trapping Brook House, and the YMCA of Hornell.

Entrance Requirements/Recommendations

  • Applicants are informed that many human services agencies require that field practicum students pass background checks before being allowed to begin their field placements.
  • While the program allows students to pursue their degrees on a part-time basis, applicants should be aware that they must enroll as full-time students in the semester in which they take their senior fieldwork (HUSR 5314).

Required: Algebra

Recommended:  Geometry, Biology

Students who believe they need a reasonable accommodation to participate in this program may contact Melanie Ryan in the Office of Accessibility Services.  This office may be contacted by email at DisabilityServices@alfredstate.edu or by phone at 607-587-4506.  Please keep in mind that some accommodations may take time to implement, so students seeking accommodations are encouraged to contact OAS as early as possible.

Technical Standards - Human Services Management

These technical standards have been established to inform students of the skills and standards necessary for completion of the human services program and as a professional in the field of human services.

ABILITY

  STANDARD

EXAMPLES of necessary activities (not all-inclusive)

Physical Demands/Motor Skills

Students must possess physical ability to navigate in the classroom, intern site, and community.

Attend class and complete required number of hours during internship.

Attend and perform safely and satisfactorily in the classroom and in a human/social services agency/organization.

Meet the physical demands of internship placement, including demands related to the use of sensory and motor skills.

Critical Thinking/Observation/Sensory/Reasoning Skills

Demonstrate remembering, understanding, applying, analyzing, and evaluating human services-related skills.

 

Accurately observe clients to effectively assess their situations.

Have sensory abilities to carry out necessary assessment activities.

Think critically, analyze, and interpret objective and subjective data.

Apply effective problem-solving skills.

Emotional and Mental

Demonstrate emotional and mental regulation.

Demonstrate appropriate coping mechanisms when managing life-stressors.

Use appropriate self-care.

Evaluate and appropriately modify behavior for medical or emotional problems that interfere with academic and internship performance.

Demonstrate appropriate use of self-disclosure.

Behavioral/Social Skills and Professionalism

Capacity to work with individuals, families, groups, and colleagues from a variety of social/emotional agencies/organizations that support them.

Adhere to the Ethical Standards for Human Services Professionals (NOHS).

Resolve ethical dilemmas that may occur among classmates, during class projects, and while at practicum sites.

Comply with applicable ethical and legal standards of privacy and confidentiality as they relate to clients, class activities, and internship placements.

Adheres to college policies on academic integrity and code of conduct.

Ability to pass a background check.*

Communication Skills

Communication skills sufficient to communicate in class and in human service agencies/organizations.

Communicate effectively with other students, faculty, clients, and other professionals.

Have a willingness to listen attentively.

Communicate effectively through presentations, written assignments, small group settings, and through electronic means.

Perceive and interpret nonverbal communication.

Demonstrate competency in writing skills.

* Students must sign a document indicating they understand that if they have a felony conviction they may not pass a background check for employment in human services.

Graduation Requirements

  • Good academic standing (cumulative GPA of 2.0 or higher)
  • Successful completion of all courses in the prescribed eight-semester plan
  • Grade of "B" or higher in HUSR 1074 and HUSR 5314
  • Completion of HUSR 5003, HUSR 5103, HUSR 5203, and HUSR 5213 with a "C" or higher grade in each course
  • Submission of the college's degree application form
  • Grade of "C" or higher in HUSR 2083, HUSR 4033, and PSYC 1063
  • Grade of "C" or higher in all upper-level courses
Practicum (HUSR 1074) Prerequisites
  • Good academic standing (cumulative GPA of 2.0 or higher)
  • Completion of PSYC 1063 and either HUSR 2083 or HUSR 4033 with a grade of "C" or higher
  • Submission of HUSR 1074 practicum application form to the departmental practicum coordinator
  • Approval of the department faculty
  • Ability to pass any agency required background check
Practicum (HUSR 5314) Prerequisites
  • Good academic standing (cumulative GPA of 2.0 or higher)
  • Completion of at least three of the following four courses - HUSR 5003, HUSR 5103, HUSR 5203, HUSR 5213 - with a "C" or higher grade in each of the three
  • Submission of HUSR 5314 practicum application form to the departmental practicum coordinator
  • Approval of the department faculty
  • Ability to pass any required background check
  • Completion of HUSR 1074 with a grade of "B" or higher

Human Services Management- BS Degree

TYPICAL EIGHT-SEMESTER PROGRAM

First

COMP 1503 Freshman Composition 3
PSYC 1013 General Psychology 3
SOCI 1163 General Sociology 3
HUSR 2083 Introduction to Human Services 3
GLST 2113 Global Perspectives:Spcl Topic 3
HPED xxx1 Physical Education 1
     

16

Second

PSYC 1023 Human Development 3
PSYC 1063 Basic Helping Skills 3
HUSR 4033 Issues in Human Services 3
XXXX xxx3 Liberal Arts Elective 3
MATH 1113 Statistical Concepts 3
    OR  
MATH 1123 Statistics I 3
     

15

Third

SOCI 1223 Power, Privilege, & Difference 3
LITR xxx3 Literature Elective 3
XXXX xxx3 Natural Science Elective 3
XXXX xxx3 Departmental Elective 3
SPCH 1083 Effective Speaking 3
      15

 

Fourth

SOCI 1183 Contemporary Social Problems 3
HUSR 1074 Practicum in Human Services 4
XXXX xxx3 American History Elective 3
XXXX xxx3 Liberal Arts Elective 3
XXXX xxx3 Open Elective 3
      16

Fifth

ACCT 5043 Accounting Perspectives 3
BUAD 3153 Fundamentals of Management 3
SOCI 5023 Research Methods 3
PSYC 5013 Counseling Theory 3
HUSR 5003 Community Organizations 3
      15

Sixth

BUAD 5023 Human Resource Management 3
BUAD 5013 Principles of Leadership 3
BUAD 5003 Management Communications 3
XXXX xxx3 Liberal Arts Elective 3
HUSR 5103 Social Policy & Human Services 3
      15

 

Seventh

XXXX xxx3 Liberal Arts Elective 3
BUAD 5043 Business Ethics 3
HUSR 5203 Grants Contracts Organ Adv HS 3
HUSR 5213 Case Management Systems 3
PSYC 5103 Industrial/Orgnztnl Psychology 3
      15

Eighth

HUSR 5314 Human Serv Field Practic & Sem 14
    (Spring only) (Grade of "B" (3.0) or higher required)  
    (Minimum 400 hours field work, three-hour weekly seminar.)  

 

ONLINE OPTION (for last two years)

Fifth

First Seven Week Session
BUAD 3153 Fundamentals of Management 3
HUSR 5003 Community Organizations 3
PSYC 5013 Counseling Theory 3
      9

Second Seven Week Session

SOCI 5023 Research Methods 3

 

Winter Session

BUAD 5043 Business Ethics 3

Sixth

First Seven Week Session

BUAD 5013 Principles of Leadership 3
HUSR 5103  Social Policy & Human Services 3
      6

Second Seven Week Session

BUAD 5023 Human Resource Management 3
XXXX XXX3 Liberal Arts Elective 3
      6

Summer

First Five Week Session

XXXX XXX3 Liberal Arts Elective 3

Second Five Week Session

BUAD 5003 Management Communications 3

Seventh

First Seven Week Session

HUSR 5203 Grants Contracts Organ Adv HS 3
HUSR 5213 Case Management Systems 3
      6

Second Seven Week Session

ACCT 5043 Accounting Perspectives 3
PSYC 5103 Industrial/Orgnztnl Psychology 3
      6

Eighth

Fifteen Week Session

HUSR 5314 Human Serv Field Practic & Sem 14
      14

ACCELERATED 3-YEAR PROGRAM

First

COMP 1503 Freshman Composition 3
PSYC 1013 General Psychology 3
SOCI 1163 General Sociology 3
HUSR 2083 Introduction to Human Services 3
    Note:  Minimum of "C" required (Fall only)  
XXXX xxx3 Liberal Arts Elective* 3
GLSD 2113 Global Perspectives 3
HPED xxx1 Physical Education Elective 1
      19

Second

PSYC 1023 Human Development 3
PSYC 1063 Basic Helping Skills 3
    Note:  Minimum  of "C" required  
HUSR 4033 Issues in Human Services 3
    Note:  Minimum  of "C" required (Spring only)  
LITR xxx3 Gen Ed Literature Elective 3
MATH 1113 Statistical Concepts 3
    OR   
MATH 1123 Statistics I 3
    OR   
MATH 2124 Statistical Methods & Analysis 4
SOCI 1183 Contemporary Social Problems 3
      18-19

Summer

XXXX xxx3 Gen Ed Natural Science Elective 3
XXXX xxx3 Liberal Arts Elective* 3
      6

Third

SOCI 1223 Power, Privilege, & Difference 3
XXXX xxx3 Department Elective** 3
SPCH 1083 Effective Speaking 3
ACCT 5043 Accounting Perspectives 3
    Note:  Minimum of "C" required  
BUAD 3153 Fundamentals of Management 3
    Note: Minimum of "C" required pre req for all upper-level BUAD courses  
HUSR 5003 Community Organizations 3
    Note: Minimum of "C" required (Fall only)  
      18

Fourth

HUSR 1074 Practicum in Human Services 4
XXXX xxx3 Gen Ed American History Elective**** 3
BUAD 5023 Human Resource Management 3
    Note:  Minimum of "C" required  
BUAD 5013 Principles of Leadership 3
    Note:  Minimum of "C" required  
BUAD 5003 Management Communications 3
    Note:  Minimum of "C" required   
HUSR 5103 Social Policy & Human Services 3
    Note: Minimum of "C" required (Spring only)  
      19

Summer

XXXX xxx3 Open Elective 3
XXXX xxx3 Liberal Arts Elective* 3
      6

 

Fifth

SOCI 5023 Research Methods 3
    Note:  Minimum of "C" required (Fall only)  
PSYC 5013 Counseling Theory 3
    Note:  Minimum of "C" required (Fall only)  
BUAD 5043 Business Ethics 3
    Note:  Minimum of "C" required  
HUSR 5203 Grants Contracts Organ Adv HS 3
    Note: Minimum of "C" required (Fall only)  
HUSR 5213 Case Management Systems 3
    Note: Minimum of "C" required (Fall only)  
PSYC 5103 Industrial/Orgnztnl Psychology 3
    Note:  Minimum of "C" required (Fall only)  
      18

Sixth

XXXX xxx3 Liberal Arts Elective* 3
HUSR 5314 Human Serv Field Practic & Sem 14
    (Spring only. Grade of "B"  or higher required. Minimum 400 hours field work, three-hour weekly seminar)  
      17

For all human services management programs: Be advised that a prior felony conviction may impede a student's ability to participate in an internship and complete the program.

Note:

* Any non-required course designated as "Liberal Arts and Sciences" in the college catalog.

** Any non-required course taught in the Department of Social & Behavioral Sciences.

*** HUSR 1074 requires a "C" or higher between PSYC 1063 and either HUSR 2083 or HUSR 4033.

**** One of HIST 1143 (American History I), HIST 2143 (American History II), PLSC 1043 (American Government) or GEAH 9100.